Refund policy

Wishbrush Return Policy


Contact: shopwishbrush@gmail.com
Owner: Baleigh Shortreed
Effective Date: 01-5-2026
Subject to change at any time without notice.

At Wishbrush, we take pride in the quality and care of every item we create. If something’s not right with your order, please review our policy below and contact us at shopwishbrush@gmail.com before sending any items back.

📦 Returns & Exchanges

Because our products are made to order and fulfilled by a third-party provider (Printful), returns are only accepted for the following reasons:

  • Items are damaged or defective

  • Items are misprinted or incorrectly fulfilled

To initiate a return:
Please contact us within 7 days of receiving your order with a clear description and photo of the issue. If eligible, we’ll provide return instructions.

✨ Custom & Personalized Products (e.g., Confetti Gram)

All sales of custom or personalized items are final and non-refundable.
This includes—but is not limited to—products like our Confetti Gram, which are handwritten with your personalized message.

Please note:

  • Your message is transcribed exactly as submitted, including spelling, punctuation, and formatting.

  • No edits, corrections, or emoji substitutions will be made—so please double-check your submission carefully.

Because each item is made uniquely for you, we cannot accept returns, refunds, or exchanges for any reason, including buyer error or change of mind.

🎨 Color Matching Disclaimer

Slight color variation may occur between what you see on screen and the final printed product due to print-on-demand processes.
Refunds or exchanges will not be offered for minor color discrepancies.

🚚 Return Address

The return address depends on the fulfillment location:

Wishbrush Returns
[Applicable Printful Facility Below]

USA & Mexico Orders:
217 Wrangler Drive, Coppell, Texas 75019, USA

This address is for product returns only. Any unrelated correspondence will be returned unopened.

❗ Additional Notes

  • We do not accept returns for buyer’s remorse, incorrect sizing, or personalization errors submitted by the customer.

  • Orders returned due to incorrect addresses or failed delivery attempts will require reshipping fees.

  • For any questions or concerns, reach out to us at shopwishbrush@gmail.com before taking action.